Strategic Consulting

At The Outsource Junction, we develop and support strategic thinking and operational delivery for both outsourcing buyers and Outsourcing Service Providers. 

 

Our Service

In doing so, we always take a structured, measurable approach in which we agree and document detailed objectives and requirements.  Drawing on our network of outsourcing specialists, we then deploy a tailored team to meet your needs and exceed your expectations.

Strategic thinking

For outsourcing purchasers, we assess and develop business cases for outsourcing, examining off-shoring, near-shoring, and homeworking solutions as well as domestic outsourcing.  We also provide vendor management services targeted at the delivery of value-adding partnerships and budgetary control.

For OSPs, we have strong credentials in bid support and management, and in the development of innovative business development strategies, including entry into new markets and the development of new service propositions.Want to know more?  Click here to contact our team.

Operational delivery

Many of our clients ask us to deliver improved contact centre and business processing operations.  With our unrivalled network of practitioners, we manage operational projects, implement performance improvement programmes, and deliver bespoke training at all levels of an outsourced operation.

Want to know more?  Click here to contact our team.

 

The OSJ launches Outsourcer 2009: the Forum for Senior Outsourcing Stakeholders; Cambridge University, 3rd and 4th September:

Topics include:

  • Strategic relationships in a crowded market
  • Drawing up risk and reward contracts
  • Business planning and exit strategies
  • BPO: Holy Grail or poison chalice?
Click here to find out more >

 

Vendor and Supplier Management

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Bid Leadership and Support Services

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Sales Strategy Development

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